Why You and Your Boss Can’t Communicate

Posted by on Jun 24, 2012 in Uncategorized | Comments Off on Why You and Your Boss Can’t Communicate

Professor Ronald E. Riggio, Ph.D., who teaches leadership and organizational psychology at Claremont McKenna College, believes the unspoken norms that develop in companies can make communication difficult. A culture of trust is critical, but it takes time to develop. Employees might not ask questions because they don’t want to appear incompetent. Or, employees and bosses may believe everyone has all the information they need. Riggio suggests over-communicating, and reminds employers not to publicly reprimand people as this makes them defensive and stifles creativity. “The answer is to allow employees to admit mistakes and learn from them,” he says.

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